Call forward Call forwarding volunteers have Al-Anon office calls forwarded to their home (or cell phone) beginning Friday afternoon at 5 pm through Monday morning at 9 am. Calls may be received for information about times and locations of meetings as well as questions about how Al-Anon works. This is the perfect opportunity to practice 12 Step work and to carry the message of recovery through Al-Anon, sharing our experience, strength and hope.